WEESHO LAPARA
A BUSINESS THAT SPECIALISES IN SOFTWARE TECHNICAL COMMUNICATION
CLEAR. CORRECT. CONSISTENT.

OUR SERVICES

END-USER DOCUMENTATION
We take pride in creating consistent and high-quality "How to" user guides, technical guides, and tutorials that follow the principles of UX writing.
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We take use cases and the readers' persona in consideration when drafting the documents so that the documentation will speak to your clients based on where they are in their journey of discovering your product and services.
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We are comfortable working with your existing software infrastructure but, if needed, we can also suggest platforms and services that will suit your business needs.
DEVELOPER DOCUMENTATION
Did you know a developer spends 10+ hours referring to API and SDK documentation on an average week? We do too.
For that reason, we produce clear documentation with explanations, examples, and schema that will make the lives of people who depend on the documentation easier.
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And we follow latest standards too! Our API documentation follow Open API 3.0 Specifications and we use multiple contexts so that developers can get started with the target system quickly.


INFORMATION PORTAL DESIGN
Storing and finding the right piece of information related to your software and services can be a challenge.
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With our help, you can design an information centre that not only serves as a house for technical documentation but also a knowledge hub that links the readers to the right information at the right time.
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What more? We follow the principles of design thinking to increase accessibility of the content. From reference guides to tutorials, from onboarding materials to SDK documentation, and from instructional videos to educational learning we will help you cover every aspect of a knowledge portal.
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We also understand the need for a team to work together so we can also help you implement the docs-as-code workflow.
INSTRUCTIONAL VIDEOS AND TUTORIALS
Studies show that viewers retain 95% of a video’s message compared to 10% when reading text. They get 1,200% more shares than text and images combined.
We have found that when you combine video with instructional steps, people understand your products and services better and spread words about them quicker.
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Our clients, who have used our video tutorial services, have seen significant growth in the number of visitors to their Knowledgebase.


TECHNICAL ARTICLES & BLOGS
Technical Contents can be instrumental in increasing the awareness of your product or services, especially when you are trying to market complex ideas.
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We take time to understand your products thoroughly so that your clients can learn about your products and services quickly. The simplicity of our contents has been effective in explaining complex ideas even to beginner users.
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To date, we have helped to produce 200+ self-serving Blogs, Articles, and Copies that have helped our clients to simplify their Technical concepts.
ABOUT US
Weesho Lapara is a boutique technical communication consultancy based in Sydney, Australia. We are a remotely-operating team of 3 writers with expert knowledge of various software technologies.
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We take immense joy in knowing about new products and put in hard work to produce excellent results for our clients. Our expertise in creating simple and elegant content has increased the impact of our clients' products and improved the lives of people who depend on documentation for daily work.
SKILLS
Language
We use the English language, primarily, to author your documents. Our writers have C1 or C2 level proficiency in the US, the UK, and Australian English.
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STRUCTURING FORMATS
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Wherever needed, we can also use the following structuring formats.
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YAML
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XML
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Markdown
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JSON
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BSON
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LaTex
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HTML and CSS
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TECHNOLOGY STACK
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MERN Stack
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.NET Framework with MSSQL
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Python with React and MongoDB
Software
Content Writing Tools
Zendesk, MadCap Suite, Atlassian Confluence, Help + Manual, WordPress, Gitbook
Office Suites
Google Workplace, Microsoft 365
API Documentation Tools Postman, Redoc, Open API Generator
Code Editors
Sublime, Notepad++, Microsoft Visual Studio Code, Microsoft Visual Studio
Database Technology
MySQL, MSSQL, MongoDB
Git-based Systems
GitHub, GitLab, and codecommit
Drawing Tools
Microsoft Visio, Draw.io, SnagIt, Camtasia
Project Management Tools
Trello, Atlassian Jira
Ping us to learn more about the tools and technologies we can work with.
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